Get reproducible bug recordings from your users.
Most customer-reported bugs die in support tickets because the agent can't reproduce them. Screendog gives your customers a no-install way to record the bug, narrate what is wrong, and send it to your team as a transcribed, organized recording.
Send a recording link, not a screen-share request
No "can you join a call at 2pm" email. Send a Screendog link, the customer hits record, and the recording is in your dashboard within seconds — transcribed and environment-stamped.
Browser and environment captured automatically
You stop having to ask "what browser are you on?" — it is on the recording. So is OS, viewport, locale, and timezone.
From inbound recording to a shared, organized case
Open the customer's recording, read the AI-written notes, move it into the right folder, and share the link with engineering. The transcript and a permanent link travel with it, so the engineer can scrub the exact moment.
Frequently asked
Do customers need an account?
No. They open the link, click record, and ship it. There is no signup.
Can I brand the recording page customers see?
Custom branding is on the Pro and Team plans.
Can I keep customer recordings organized?
Yes. Move each recording into a folder by account or issue type, and every recording has its own share link and embed code.
Try Screendog free.
5 recordings on the free trial. Automatic transcripts, AI notes, folders, and shareable links. No credit card.
Start a workspace — free