Screen recording, for customer support.
Half of inbound bug reports die because nobody can reproduce what the customer described. A 60-second customer-recorded Screendog with browser/OS/viewport captured and a transcript solves more of them than a 5-message email thread.
Send the link, not a screen-share request
No need to schedule a call. The customer opens the link, hits record, and ships it. You get the recording — transcribed and environment-stamped — in your dashboard.
From inbound recording to an organized, shared case
Open the recording, read the AI-written notes, confirm the severity, move it into the right folder, and share the link with engineering. They get the customer narration, the transcript, the environment dump, and a permanent link.
Frequently asked
Does the customer need to sign up?
No. The recording link works without an account.
Can I brand the recording page my customers see?
Custom branding is on the Pro and Team plans.
Try Screendog free.
5 recordings on the free trial. Automatic transcripts, AI notes, folders, and shareable links. No credit card.
Start a workspace — free