Screen recording, for customer support.
Half of inbound bug tickets die because nobody can reproduce what the customer described. A 60-second customer-recorded Screendog with browser/OS/viewport captured solves more of them than a 5-message email thread.
Send the link, not a screen-share request
No need to schedule a call. The customer opens the link, hits record, and ships it. You get the recording in your dashboard.
From inbound recording to filed engineering ticket
Open the recording, confirm the severity, and file it into Linear or GitHub Issues. The engineer gets the customer narration, the transcript, the environment dump, and a permanent link to the recording.
Frequently asked
Does the customer need to sign up?
No. The recording link works without an account.
Can I brand the recording page my customers see?
Custom branding is on the Pro and Team plans.
Try Screendog free.
5 recordings on the free trial. Real Linear, GitHub, Notion, Slack, and Jira filing. No credit card.
Start a workspace — free